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1. INTRODUCTION

Welcome to WeShare Energy ("WeShare", "we", "our", or "us").

WeShare operates a digital platform that connects investors with energy consumers (offtakers) to finance and operate distributed solar energy systems.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you:

  • Access our website (e.g., www.weshare-energy.com)
  • Use our platform and services
  • Interact with us as an investor, offtaker, partner, or visitor

By using our services, you agree to the practices described in this Policy.

2. SCOPE OF THIS POLICY

This Policy applies to:

  • Individual investors
  • Business customers (offtakers)
  • Website visitors
  • Partners and service providers

It covers all personal data processed by WeShare across digital and offline channels.

3. INFORMATION WE COLLECT

3.1 Personal Identification Information

  • Full name
  • Date of birth
  • Nationality
  • Identification documents (ID/Passport)
  • Contact details (email, phone number, address)

3.2 Financial & Investment Information

  • Bank account details
  • Payment transaction records
  • Investment amounts and portfolio data
  • Tax identification numbers

3.3 Technical & Usage Data

  • IP address
  • Device type, browser, OS
  • Login activity
  • Platform usage behavior
  • Cookies and tracking data

3.4 Project & Energy Data

  • Electricity consumption (offtakers)
  • Solar production data
  • System performance metrics
  • Billing and payment history

3.5 Communications Data

  • Emails, chat messages, support requests
  • Recorded calls (if applicable)

4. HOW WE USE YOUR INFORMATION

We use your data for the following purposes:

4.1 Platform Operation

  • Account creation and authentication
  • Managing investments and energy contracts
  • Processing transactions

4.2 Service Delivery

  • Monitoring solar system performance
  • Billing and payment collection
  • Reporting ROI, IRR, savings

4.3 Risk Management

  • Credit assessment of offtakers
  • Fraud detection and prevention
  • Compliance monitoring

4.4 Legal & Regulatory Compliance

  • Know Your Customer (KYC)
  • Anti-Money Laundering (AML)
  • Tax and financial reporting

4.5 Communication

  • Sending updates, alerts, reports
  • Marketing (with consent)

5. LEGAL BASIS FOR PROCESSING (GDPR-ALIGNED)

We process personal data based on:

  • Contractual necessity (to provide services)
  • Legal obligations (compliance with laws)
  • Legitimate interests (platform improvement, risk control)
  • Consent (marketing, optional features)

6. DATA SHARING & DISCLOSURE

We may share your data with:

6.1 Internal Teams

  • Operations, finance, technical teams

6.2 Third-Party Service Providers

  • Payment processors
  • Cloud hosting providers
  • Analytics services
  • KYC/AML verification partners

6.3 Business Counterparties

  • Investors <-> Offtakers (limited, necessary data only)

6.4 Legal Authorities

  • Courts, regulators, or law enforcement when required

6.5 Corporate Transactions

  • Mergers, acquisitions, restructuring

7. DATA SECURITY

We implement industry-standard measures:

  • Encryption (SSL/TLS)
  • Secure cloud infrastructure
  • Access control & authentication
  • Regular security audits

However, no system is 100% secure.

8. DATA RETENTION

We retain personal data:

  • As long as necessary to provide services
  • To comply with legal obligations
  • For dispute resolution and audit purposes

Typical retention periods:

  • Financial records: 5-10 years
  • Account data: until account closure + retention period

9. YOUR RIGHTS

Depending on jurisdiction, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Data portability
  • Withdraw consent
  • Object to processing

To exercise rights, contact us at: info@weshare-energy.com

10. COOKIES & TRACKING TECHNOLOGIES

We use cookies to:

  • Improve user experience
  • Analyze traffic and behavior
  • Enable platform functionality

Users can manage cookies via browser settings.

11. INTERNATIONAL DATA TRANSFERS

Your data may be processed in multiple countries.

We ensure safeguards such as:

  • Standard contractual clauses
  • Secure hosting environments

12. CHILDREN'S PRIVACY

Our platform is not intended for individuals under 18. We do not knowingly collect data from minors.

13. THIRD-PARTY LINKS

Our platform may contain links to external websites. We are not responsible for their privacy practices.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.

Updates will be posted on our website with revised dates.

15. CONTACT US

For any privacy-related inquiries: